Personal Support Worker

  • Personal Support Worker

    Occupation Tasks

    • Answer patients' call signals.
    • Turn and reposition bedridden patients, alone or with assistance, to prevent bedsores.
    • Observe patients' conditions, measuring and recording food and liquid intake and output and vital signs, and report changes to professional staff.
    • Feed patients who are unable to feed themselves.
    • Provide patients with help walking, exercising, and moving in and out of bed.
    • Provide patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines.
    • Bathe, groom, shave, dress, or drape patients to prepare them for surgery, treatment, or examination.
    • Transport patients from units, using a wheelchair or walker
    • Clean rooms and change linens.
    • Collect specimens such as urine, feces, or sputum.
    • Prepare, serve, and collect food trays.

    Occupational Requirements

    • Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
    • Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
    • Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    • Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

    Worker Requirements

    • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
    • Service Orientation - Actively looking for ways to help people.
    • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

    Worker Characteristics

    • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
    • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
    • Near Vision - The ability to see details at close range (within a few feet of the observer).
    • Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.

    Worker Characteristics

    • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
    • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
    • Integrity - Job requires being honest and ethical.
    • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.


    • Related Work Experience - Over 1 year, up to and including 2 years
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