Customer Service Representative
ReStore Customer Service Representative – Summer Student
Responsibilities & Duties
The responsibilities and duties of the ReStore Customer Service Representative include, but are not limited to:
- Assisting in daily operations of the ReStore, including sales and cash handling, inventory processing, responding to donor/customer inquiries, monitoring safety requirements in the ReStore and identifying areas that require attention to the ReStore Supervisors and Manager
- Assisting the ReStore and Habitat for Humanity Cornwall & The Counties raise funds for Home Build projects while encouraging the community to donate unwanted products for resale instead of contributing to landfill waste, including selling raffle tickets, promoting and participating with internal fundraising events and promoting and participating with third party fundraising events
- Liaising and working with existing and new volunteers
- Supporting front of house ReStore operations including processing sales, stocking shelves, cleaning, answering phones, assisting customers with purchases and assisting donors with donations and potentially assisting with pick ups and drop offs
- Complete other duties as assigned which may assist in furthering the goals and objectives of Habitat for Humanity Cornwall & The Counties
- Operating under the direct supervision of the ReStore Management Team
- Some evening and weekend shifts will be necessary
- Secondary School Education
- Bilingualism an asset
- Ability to lift heavy objects (approx. 45 pounds) repeatedly
- Must provide own CSA approved footwear
Skill set and experience
- Excellent organization and communication skills
- Proven ability to work with a volunteer workforce
- Experience in sales an asset
- Proficiency in both official languages preferred
To be eligible for this position as funded by Canada Summer Jobs, candidates must meet the following criteria:
- Between 15 and 30 years of age (inclusive) at the start of employment ;
- Is a Canadian Citizen, permanent resident, or person on whom refugee protection has been confirmed under the Immigration and Refugee Protection Act* for the duration of the employment;
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
*Please note, international students are not eligible.
This position is based on a contract of 35 hours per week for 8 weeks (280 hours total) from July 2, 2019 until August 23, 2019 as per Canada Summer Jobs, with a salary of $14.00/hour.
To apply for this position
Please provide a resume in addition to a cover letter clearly outlining your qualifications for this position. Applications will be accepted until May 31, 2019 to the Executive Director at email@example.com. All information received will be held in confidence. No phone inquiries will be accepted.
In compliance with the Accessibility for Ontarians with Disabilities Act, Habitat for Humanity Seaway Valley is committed to providing accommodation for people with disabilities. Applicants must make their needs known in advance. We encourage candidates from all backgrounds to apply.
We thank all applicants for their interest, however, only those selected for interviews will be contacted. No phone calls please.