Program Administrator - Queens University

The Innovations Strengthening Primary Health Care Through Research (INSPIRE-PHC) is a network of primary care research, stakeholders, and knowledge users in Ontario. The Program Administrator will support research studies conducted by INSPIRE-PHC and provide support to the primary care network as needed. This includes the completion of complex administrative duties in support of the network, specific projects, or senior administrators. Examples include preparation and submission of expenses, correspondence, conference or meeting coordination, preparation of files, report generation, and communications activities including website, social media, and infographic development.

The incumbent supports financial operations and prepares budgets, acts as liaison/communicator, and is responsible for human resources obligations such as task delegation, and training. The Program Administrator will also coordinate physical services such as space allocation, equipment maintenance, and safety issues.

KEY RESPONSIBILITIES:

• Support operations for research project activities in support of the Research Manager, Program Manager, Principal Investigator and Co-Investigators by coordinating assigned research projects.
• Work with the Research Managers, HSPRI Administrator and Finance Manager in a coordinated manner to ensure activities are completed as assigned.
• Support Epidemiologists, Biostatisticians, Data Analysts and Investigators to develop and implement appropriate policy and procedure workflows when conducting ICES research. This includes supporting initiation of the Project Activation Worksheet (PAW), Privacy Impact Assessment (PIA), and the Data Capture Plan (DCP).
• Maintain website content, design and coordinate network communications via website, Twitter, and infographic development.
• Log and maintain data related to network knowledge products and website analytics. Produce reports using these metrics.
• Coordinate the activities of the network research project(s) and generate reports for the PI and stakeholders as required.
• Supports coordination of annual Trillium Primary Care Research Day.
• Coordinate financial processes, process financial transactions including expense reimbursement claims, and maintain accurate records.
• Respect diversity and promote inclusion in the workplace; contribute to an inclusive and diverse team-based, positive work environment.
• Coordinate and monitor workflow as it relates to various grant reporting requirements.
• Perform administrative duties including scheduling, ordering supplies, record keeping, procurement and management of new technical resources.
• Provide direction in the promotion of new technologies and oversee their implementation.
• Conduct other duties as assigned in support of INSPIRE-PHC.

REQUIRED QUALIFICATIONS:

• Three-year post-secondary program.
• 5 or more years of related experience.
• Knowledge of accounting practices and ability to perform advanced financial duties.
• Knowledge of university structure, policy, and administrative and financial systems.
• Experience in research communications activities will be considered an asset.
• Consideration will be given to an equivalent combination of education and experience.

APPLICATION INSTRUCTIONS

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