Onboard Hospitality: Server/Bartender - Kingston 1000 Islands Cruises & Trolleys

Season: This is a seasonal position ending October 31, 2025. The Kingston 1000 Islands Cruises operating season begins in April and ends in October.

As a member of the Kingston 1000 Islands Cruises onboard Hospitality Team you will contribute to guests' onboard sightseeing and dining experience by ensuring passenger safety, providing food and drink service directly to guests, and fulfilling orders for your service team.

Participation in other on board tasks including setup, cleaning, and safety drills is required. Your role as a member of the vessel's crew and emergency duties muster list is an important part of this job.

This is a seasonal, hourly position. Hours vary according to seasonal demands. Availability for spring-summer-fall hours is required, including events, weekends and public holidays.

At Kingston Destination Group we are looking for candidates interested in joining a fast-paced, service-focused team in one of Ontario’s most unique and rewarding work environments: on board our sightseeing and dining cruises sailing from downtown Kingston. Discover why Kingston and the 1000 Islands attract visitors from around the world, as you help create an inspiring hospitality experience for our guests.

Qualifications:

• Positive attitude and collaborative approach.
• Ability to work in a fast-paced, guest-focused environment.
• Strong verbal communication skills in English.
• Proficiency in other languages is an asset, especially strong verbal skills in French.
• Heavy lifting and other demanding physical work occasionally required.
• Past hosting, serving, or bartending experience preferred.
• Smart-Serve certification required.

Responsibilities:

• Complete Transport Canada-approved on-the-job training in marine emergency duties. Know your muster list duties, and prioritize safety at all times.
• Complete setup tasks and ensure the boat is ready for service.
• Greet and assist guests during boarding, service, and disembarkation.
• Maintain an excellent knowledge of food and beverage items, allergens, cook times, inventory.
• Take, process, and deliver food and beverage items ordered by guests in an accurate and timely fashion.
• Professionally plate/present food and beverages according to presentation standards.
• Minimize waste and maintain accurate inventory.
• Collect payment and process through Point-of-Sale software, accurately balancing end of day reports.
• Consistently meet and exceed standards for service timing and service excellence.
• Participate in safety drills and act as a member of the on board safety team.
• Anticipate and respond to guest needs: exceed expectations and create an outstanding experience as an Ambassador for Kingston.
• Support and assist the Canteen team, including assignment to occasional Canteen Attendant shifts as required.

About Kingston Destination Group:

Kingston Destination Group is committed to hospitality excellence as the portal to inspired visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.

Kingston 1000 Islands Cruises operates the “Food, Fun and Entertainment Ships” of the 1000 Islands, demonstrating hospitality excellence on 1-hour and 3-hour cruises departing from downtown Kingston. Cruises sail on a fleet of three sightseeing and dining vessels ranging in size from 100 to 250 passengers: The Island Belle, The Island Queen, and the Island Star.

APPLICATION INSTRUCTIONS

Apply Online: www.ktic.ca/jobs