Summer Student - Leasing Coordinator - Osgoode Properties

We are looking for a student to support our Kingston team as a Leasing Coordinator. 

You will be called upon to:

• Complete confirmation calls and issue notices to of entry to existing residents
• Inspect all vacant suites and prepare model suites to ensure show-ready condition
• Conduct suite viewings with prospective residents
• Create Yardi guest cards
• Conduct follow-up calls to prospective residents after viewings
• Secure high volume of new residents using proper closing techniques or skills
• Review and complete applications with prospective residents
• Assist Building Manager in completing the application review process
• Manage appointments and Yardi waitlist
• Understand and adhere to all criteria outlined in the Certified Rental Building program (CRB) and the Crime Free Program (CFMHP), where applicable
• Prepare lease documentation for approval by the Building Manager
• Secure resident’s rental insurance
• Confirm resident has transferred utility accounts, where applicable
• Prepare resident move-in packages
• Complete Rent Café onboarding
• Complete competitive landscape analysis with monthly market survey reports and competitive shops semi-annually, or as needed
• Assist with Resident Events
• Engage residents in online review solicitation
• Assist in creating marketing content including but not limited to videos of suites and property
• Complete customer service calls including scheduled check-in during the first year of residency and annual customer care calls
• Respond timely to all telephone and email enquiries
• Handle all inquiries, feedback, complaints or concerns professionally and courteously

Requirements for success:

• Currently enrolled in college or university program, and returning in the fall term
• Experience in office administration, sales and/or customer service
• Ability to put all prospective residents at ease when showing apartments, answers all questions effectively and provides all required information
• Ability to overcome obstacles as presented by prospective tenants
• Keeps current knowledge on practices in the market and other buildings in the area
• Strong communication and written skills in English and/or French
• General knowledge of computer software systems, including Microsoft Office Suite (Outlook, Work, Excel)
• Ability to work independently and in a team environment
• Good conflict-resolution skills, ability to deal patiently, tactfully, and effectively with emotionally charged situations and a client base with diverse cultural, educational and socio-economic backgrounds
• Displays a positive work attitude and is enthusiastic
• Good organizational skills

Details:

On-site position: Kingston - supporting two sites in the portfolio

Other: Access to a reliable vehicle is an asset

Hours of work: Tuesday to Thursday 11 a.m. to 7p.m. and Friday to Saturday 9 a.m. to 5 p.m.

Rate of pay: $20.00 hour, 37.5 hours per week

Use of personal cell phone: $20 per pay period (bi-weekly)

Employment period: May 5 – August 29, 2025

APPLICATION INSTRUCTIONS

Apply online through our Career webpage