Calypso Reservations Centre & Info - Attendant - Calypso Waterpark

Reservations Centre Attendant

Responding to incoming calls regarding our park, the rules for each of the attractions, sales, promotions, discounts. Assisting customer with their online reservations and purchases. Computer proficiency using Windows and the Office Suite of applications is needed. Bilingual French and English is required for this job.

INFORMATION CENTRE

Information Kiosk staff work at both gate entrances to the park. They provide information to our guests on all the attractions, our safety rules and policies, current promotions and lost items and more. Past experience in customer-facing positions including cash or communications is an asset. Computer proficiency using Windows and the Office Suite of applications is needed. Bilingual French and English is required for this job. Provide daily reporting.

SKILLS & ABILITIES: 

• Friendly
• Comfortable interacting with people
• Team player
• Trustworthy
• Good problem-solving skills
• Comfortable handling transactions in debit/credit

QUALIFICATIONS & REQUIREMENTS  

• Last year high school or first year post-secondary
• Good communication skills in French and English
• Proficient user of computers and the Microsoft suite of apps

 ENVIRONMENTAL CONDITIONS:   

• While performing the duties of this job, the employee may exposed to weather conditions prevalent at the time.

 PHYSICAL DEMANDS:    

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Must be able to sit and/stand/and walk for long periods of time throughout the day. 
• Requires occasional lifts and carries up to 25 pounds.
• Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing, and speech.

 OTHER FUNCTIONS:   

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.  

Other Details:

• Candidates must have their own transportation. There is no public transit to the park.
• Department: Sales & Marketing
• Availability: Monday to Sunday, various operational hours and holidays 
• Position Type: Seasonal 
• Reports To: Supervisor Reservations & Information Booth
• Benefits:
• FREE pass to the park, FREE parking,
• 2 free day tickets each month of operation,
• 25% discount on passes & tickets.
• 35% discount on retail and food.
• End of season staff awards

APPLICATION INSTRUCTIONS

Apply online through our Job Portal

• EQUAL OPPORTUNITY EMPLOYER
• CALYPSO WATERPARK IS A DRUG FREE WORKPLACE