Director, Systems and Operations - Queens University

Reporting to the Executive Director, Undergraduate Admission and Recruitment, and serving as a member of the Undergraduate Enrolment leadership team, the Director, Systems and Operations leads the admissions, processing, and systems teams, comprising up to 15 staff members. This role brings a forward-thinking, strategic approach to process improvement, project management, and systems.

Committed to equity, diversity, and inclusion, the Director takes a leadership role of technical infrastructure, reporting, assessment and evaluation related activities and is responsible for data integrity and dispute resolution on matters related to these areas.

Using critical thinking and deep subject-matter expertise, the Director analyzes and disseminates information to senior leadership and key stakeholders, ensuring consistent interpretation and application in support of the University’s strategic enrolment goals. The incumbent fosters and maintains close working relationships with campus stakeholders engaged in Enterprise CRM, Student Information Systems, and data reporting.

Review full job description, responsibilities, and requirements online.

REQUIRED QUALIFICATIONS

• University degree in a related field.
• Several years (5 to 10 minimum) of progressively responsible experience managing administrative information systems in a university or public-sector environment.
• Experience in gathering, documenting, and analyzing business processes and policies
• Knowledge of government reporting regulations and University administrative processes, particularly registration and fee assessment.
• PeopleSoft Student experience considered an asset.
• Salesforce experience considered an asset.
• Proven leadership and team building experience.

Please apply online at:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0625-0093&BRID=EX415831&SBDID=21474&LANG=1.