Key Clerk (Residence Facilities) - Queens University

The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, and Event Services. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the University's learning environment.

View full job description on our Careers webpage.

With a team of over 85 staff, the Facilities Department is responsible for custodial operations, access (keys) control to all buildings and properties, processing work orders, coordinating maintenance activities, and liaising with students, staff, contractors, and other Queen's departments.

This position maintains door hardware including locks, panic sets, and closures. This position addresses requests for key changes or additional lock set changes. This position demonstrates tasks to others on how to make cylinder changes, check keys, and report unreturned keys. This position also monitors stock levels related to locks and orders sufficient parts needed on an on-going basis.

What you will do

• Maintains door hardware including locks, panic sets, and closures.
• Addresses requests for key changes or additional lock set changes.
• Demonstrates tasks to others on how to make cylinder changes, check keys, and report unreturned keys.
• Provides troubleshooting support on electronic access control systems.
• Monitors stock levels related to locks and orders sufficient parts needed on an on-going basis.
• Records inventory usage, lock maintenance activities, and performs other recordkeeping activities.
• Other duties as required in support of the department and/or unit.

Required Education

• Secondary School Diploma. In addition, requires on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience

• More than 6 months and up to and including 1 year of experience.
• Required Licenses and Certifications
• Satisfactory Criminal Records Check required.
• Vulnerable Sector Screening required.
• Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Basic knowledge of standardized, work procedures, general facts, or the use of simple equipment that is typically acquired through on the job training.
• Provide clear, concise information to others that requires basic courtesy and minimal explanation or interpretation.
• Ability to relay unwelcome information or deal with minor conflicts/complaints.
• Prioritize own work to deliver objectives on time and to meet standards and expectations.
• Follows direction and seeks clarification when required.
• Resolve recurring problems and situations using established procedures and guidelines.
• Bring forward problems, obstacles or challenges to work completion in a timely manner so deadlines continue to be met.
• Awareness of human rights, diversity, equity, Indigenization and inclusion.
• Understand university specific processes and policies to address human rights or equity concerns.

Please apply online at:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0625-0851&BRID=EX417218&SBDID=21474&LANG=1.