Manager, Regional Education - Queens University

Reporting to the Assistant Dean, Regional Education, the Manager, Regional Education manages the Regional Education Office and coordinates long term planning for Regional Education. The incumbent also supports MD Program and Postgraduate rotations at Queen’s regional sites. This includes the negotiation and maintenance of accommodation leases and service contracts, maintenance of reimbursement packages for preceptors, and community hospital administration, administration of learner accommodations and travel reimbursements, assistance to clinical departments in the appointment and re-appointment of regional preceptors, and preparation of updates to Affiliation Partnership and Practice or Placement Agreements. The Manager will also collaborate on a variety of issues involving the Queen’s Family Medicine residency program, other medical schools’ Regional Education programs, the Eastern Region Medical Education Program (ERMEP), provincial medical education programs, and the regional training needs of health care professionals in the Queen’s Schools of Nursing and Rehabilitation Therapy.

You could play a pivotal role in supporting the training of the next generation of healthcare professionals. This role offers a unique opportunity to lead through collaboration, using your strong organizational skills and initiative to manage operations and build collaborative partnerships with community hospitals and educational programs. In this position you would use your initiative, problem-solving abilities, and exceptional organizational skills to work closely with a diverse group of academic and community partners. If you are motivated by meaningful work that blends operational excellence with community impact, this position provides a rewarding career path where you can truly make a difference.

To view the full job description, please visit our Careers page.

KEY RESPONSIBILITIES

Office Management

• Provide financial management support and analysis for the office. Coordinate and prepare budget documents for the Assistant Dean and provide advice on the requirements for the annual and quarterly operating budget review process (including multi-year projections), and staffing strategy.
• Administer and monitor account activity to ensure the accuracy and validity of account transactions, oversee the allocation of all resources, and reconcile monthly financial statements. Holds signing authority for financial accounts, visa procurement card, cheque requisitions, travel reimbursements, purchase orders and housing leases.
• Provide executive support to the Assistant Dean. This will include interpretation and analysis of data and information, preparing correspondence, reports, presentations, briefing notes, drafting communication related to planning, accreditation review, budget preparation, supporting committees and coordinating meetings and follow-up.
• Work closely with the Assistant Dean to develop short and long term strategic plans to ensure annual goals for the office are met, review and assess policies, procedures, and processes within the portfolio as they relate to integrated planning, and identify opportunities to improve efficiency or effectiveness, and revise policies as appropriate and oversee the implementation of changes.
• Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection. Manages performance by establishing performance standards and conducting formal performance reviews on an ongoing basis. Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain performance. Investigates, addresses and resolves labour relations and disciplinary matters. Initiates disciplinary action, and makes decisions or effective recommendations on suspensions, discharges and dismissals.
• Oversee service contracts with external staff in regional sites.
• Maintain and track Affiliation and Practice or Placement Agreements between Queen’s School of Medicine and community teaching hospitals and health units.
• Oversee the tracking and maintenance of faculty appointments and re-appointments for community-based preceptors.
• Identify and build relationships with community partners (i.e. affiliated teaching hospitals, ERMEP, community preceptors, real estate agents, rental corporations, landlords/superintendents of leased property, cleaning agencies, etc.).
•  Represent the faculty to external regional sites, including hospital administration, regional communities and professional organizations, at meetings and conferences.
• Oversee the maintenance of website for both internal and external communications.
• Acts, when requested, as a delegate for the Assistant Dean

Property Management

• The incumbent is responsible for overseeing, finding, securing, leasing and maintaining suitable and affordable housing for learners from Queen’s Postgraduate and MD Programs who complete clinical rotations outside of Kingston. This includes negotiating rent and then forwarding any new leases or renewed leases for university approval.
• Plan and lead the arrangements for set-up of housing from beginning to completion – arrange utility hookup (phone, internet, heat, hydro), etc.
• Oversee the physical preparation and refurbishing of accommodation units. This includes purchase of furniture and supplies for each apartment during set-up as well as semi-annually during refurbishing dates (spring and fall).
• Coordinate the ongoing maintenance of properties.
• Property Management responsibility will require regular travel outside of Kingston and working flexible hours when required.

REQUIRED QUALIFICATIONS

• University degree in business administration combined with several years of related experience.
• Proven success in leading and managing change.
• Demonstrate a commitment to fostering a collaborative working and learning environment that celebrates diversity and inclusion.
• Experience in property management considered an asset.
• Knowledge of Residential Tenancy Act – Ontario Landlord and Tenant Board and Ontario Rent Increase Guidelines.
• Knowledge of university structure, policy, and administrative systems considered an asset.
• Valid driver’s license.
• Availability to work extended work hours during preparation and refurbishing of Regional Education accommodation units.
• Consideration will be given to an equivalent combination of education and experience.

Please apply online at:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0925-0217&BRID=EX427572&SBDID=21474&LANG=1.