Junior IT Technician - allCare IT Corp

Join an IT team that actually loves what they do.

allCare IT delivers industry-leading cybersecurity and IT support to businesses. We’re looking for someone who’s passionate about technology and who lives our core values: humanity, security, and wholeheartedness.

In this role, you’ll:

• Use your technical skills to make a meaningful impact
• Learn new tools and technologies in a fast-paced environment
• Work alongside a team that supports you, celebrates wins, and grows together.

If you’re energized by challenge, motivated to help others, and excited to grow your IT career, we’d love to meet you!

Personal skills we must see:

• Integrity: honest, respectful, humble.
• Detail-focused and thorough; methodical in problem-solving.
• Strong diagnostic and analytical thinking.
• Organized — manages priorities and follows through.
• Self-motivated with excellent time management.
• Confident, not arrogant — positive attitude and team mindset.
• Passionate about technology; eager to learn and grow.
• Uses common sense and can balance details with big-picture thinking.
• Clear communicator — explains technical concepts in plain language.
• Great customer service skills — professional, friendly, empathetic.
• Works well independently and as part of a team.
• Follows processes, but also looks for ways to improve them.

Technical skills & experience we'd love to see:

• Microsoft Office 365, SharePoint, Teams
• Google Workspace
• Hyper-V and VMWare
• Firewalls and VPNs
• iPhone and Android smartphones and tablets
• Remote access tools used for tech support
• Scripting and command line
• Practical experience installing, upgrading and troubleshooting Operating Systems:
• Windows 10
• Windows Server 2012R2 to 2019
• OS X 10.8 to MacOS 11
• Experience installing and removing software from these platforms
• Thorough knowledge of these subjects:
• Networking, DNS, DHCP, Routing
• Backup and Disaster Recovery
• AD - both on-premise and cloud based
• Security, MFA, Password Vaults, Data Privacy
• Effective research techniques
• Practical experience with hardware:
• Troubleshooting computer hardware issues
• Printer setup and troubleshooting
• UPS sizing, installation, maintenance
• Installing and configuring Wi-Fi networks
• Ethernet wiring - fault detection, termination and cable management
• Installing, replacing hard drives, RAM, Power supplies

Other technical skills and experience will be considered an asset. Vendor and Industry Certifications are valued; however, a technician who is self-taught and has extensive experience and skill is still welcome to apply for this position.

Other Requirements:

• Preferred 3 years of work experience in the IT field.
• Must have a valid driver’s license.
• Ability to lift up to 40 lbs.
• Fluent spoken and written English.
• Able to type at least 25 words per minute.

Compensation:

• Pay range is $20.00 - $26.00 an hour.
• Pay will be commensurate with education and experience.
• This is a full-time position in-office position.
• Full benefits package.
• Paid lunch and breaks.

References:

• Proof of Vendor and Industry Certifications.
• References must be provided and will be checked.
• Must be able to pass a police background check (CPIC) 

To apply, please email your cover letter and resume to careers@allcareit.com.