Customer Service Representatives - Crown Constructions

This role offers a flexible schedule, allowing individuals to work approximately 20 hours per week, making it ideal for balancing work and academic commitments. The position provides a competitive hourly rate of $30.00, which amounts to around $600.00 per week.

Position Overview:

The Virtual Customer Service Representative will be responsible for delivering exceptional customer support through various virtual communication channels. This role requires excellent communication skills, problem-solving abilities, and a customer-focused mindset. The representative will handle inquiries, resolve issues, and provide service information to ensure a positive customer experience.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Document customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with team members and escalate complex issues when necessary.

Qualifications:

• Strong verbal and written communication skills.
• Ability to work independently and manage time effectively in a remote environment.
• Customer-oriented with excellent problem-solving skills.
• Basic computer proficiency and familiarity with virtual communication tools.
• Previous customer service experience is a plus but not mandatory.

Work Schedule and Compensation:

• Flexible part-time schedule, approximately 20 hours per week.
• Competitive hourly rate of $30.00, equivalent to $600.00 per week.
• Remote work opportunity, allowing work from any location with internet access.

Interested students or alumni are encouraged to submit their resumes to Patricia Campbell at Crown.Constructions@contractor.net