Dental Receptionist - Days Road Dental

Job Description:

Energetic, positive and team-oriented receptionist wanted for 3 days a week (minimum).  Some evening hours expected.  No weekends.  Excellent communication and computer skills are a must for our face-paced clinic.  Dental experience an asset.

What will you do:

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers or the public.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Technical Skills and Technology used:

• Data base user interface and query software: St. Paul Travelers e-CARMA, Alpha Software Alpha Five, IBM Check Processing Control System CPSC, Database software, Claim processing system software
• Medical software: Electronic health record EHR software, GE Healthcare Centricity EMR, Medical procedure coding software, Medical condition coding software, McKesson Lytec
• Accounting software: Intuit QuickBooks, Billing software, Bookkeeping software
• Electronic mail software: Microsoft Outlook, Email software, IBM Notes
• Calendar and scheduling software: Appointment scheduling software, Electronic calendar management software