Gift Administrator - Queens University

Reporting to the Director, Finance & Gift Services, the Gift Administrator is responsible for providing administrative and strategic support in the planning, execution and evaluation of the University's Pledge and Gift Management and Renewal programs. Duties include liaising with Office of Advancement staff and the broader university community to formulate and implement strategies compatible with a very diverse fundraising environment. The incumbent provides expertise and oversight in the use of tools for recording, tracking, analyzing, reporting and monitoring pledge management and renewal programs including managing records for all pledge commitments to the University and donations to the US Foundation; overseeing the quality of data as contained within the pledge and gift module of the Advance database; executing and evaluating the process by which pledges are brought forward for renewal. This position responds to inquiries related to gifts, pledges, and modifications within the database and acts as front-line resource. This position coordinates the day-to-day operational aspects of pledge and renewal programs, performs analysis, journal entries, and makes recommendations for improvement.

This position records, tracks, monitors, and reports long-term gift commitments, including donations to the US Foundation. This position coordinates the day-to-day operational aspects of pledge and renewal programs, performs analysis, and makes recommendations for improvement. This position also prepares summaries and reports for the University's consolidated financial statements.

What you will do

• Records, tracks, monitors, and reports long-term gift commitments using the database, including donations to the US Foundation.

• Coordinates the day-to-day operational aspects of pledge and renewal programs, performs analysis, and makes recommendations for improvement.

• Writes formal communications in support of regular maintenance, follow-up, and renewal of pledge commitments.

• Prepares pledge status reports, cash projections, and pledge status aging/overdue reports on a monthly, quarterly, and annual basis.

• Prepares summaries for the university’s consolidated financial statements.

• Monitors data integrity, conducts integrity checks and adjusts processes according to defined schedules or as required.

• Provides information and guidance on pledge policies with respect to gift acceptance and system abilities.

• Performs accounting and general bookkeeping activities including monitoring and reconciling accounts, preparing expense reimbursements, and completing journal entries.

• Other duties as required in support of the department and/or unit.

Required Education

• Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.

• in business administration preferred.
• in accounting preferred.

Required Experience

• More than 3 years and up to and including 5 years of experience.

• Experience in financial services practices considered an asset (e.g., maintaining accounting records, etc.).
• Experience in client and/or customer experience functions considered an asset.
• Experience in program analysis and reporting considered an asset.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.

• Provide consultation and advice on non-straightforward and/or complex issues.

• Interaction with others typically requires interpersonal skills and the ability to understand and influence.

• Adapt messages to meet the needs of the intended audience.

• Build relationships, trust and credibility.

• Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.

• Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.

• Participate in project team meetings and develop individual project plans.

• Lead procedural or technological change within a unit.

• Identify new problems and seek information and input to fully understand the cause of problems.

• Identify opportunities to improve the effectiveness and efficiency of work processes.

• Draw logical conclusions and provides opinions and recommendations.

• Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.

• Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Please apply online at:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0226-0309&BRID=EX438806&SBDID=21474&LANG=1.