Marketing and Communications Coordinator (YCW-BCH 2026-2027 Internship) - Great Lakes Museum

The Great Lakes Museum seeks a Marketing and Communications Coordinator with excellent communication skills and marketing experience to lead and support a wide variety of communications and marketing projects. This position is a great opportunity to work in a collaborative and fast-paced work environment while developing marketing, communications, social media and website management skills, and using creativity to amplify the profile of the Museum. The Great Lakes Museum is an equal opportunity employer.

This is a full-time, 10-month internship position partly funded by Young Canada Works Building Careers (YCW-BCH) in Heritage Program. All applicants must meet eligibility requirements for the YCW-BCH Program, and will be asked to prove eligibility prior to an offer of employment.

Please note, this position is dependent on funding from YCW-BHC. Announcements are expected in late March.

As an equal opportunity employer, the Great Lakes Museum strongly encourages women, visible minorities, Indigenous peoples, persons with a disability, and persons who identify as members of the 2SLGBTQ+ communities to apply for employment. 

Responsibilities:

The Marketing and Communications Coordinator will support several marketing and communications activities. The intern will work closely with, and be supported by, the Visitor Experience Manager. Projects include:

• Develop digital content for social media channels and museum website to promote programs, experiences, events, special dates/occasions

• Monitor social media platforms and record analytics

• Respond to phone/email enquiries such as media requests and schedule interviews as needed

• Design and distribute the Museum’s monthly e-newsletter and member communications

• Take and edit photos and videos of events and programs for promotion

• Analyze summer marketing and communications efforts to produce an effectiveness report

• Produce summary reports of marketing and communications reports for the Board of Directors

• Provide technical and communications support for the Museum’s winter speakers series

• Design and maintain marketing materials (e.g. brochures, posters)

• Attend committee meetings related to marketing and communications with community partners

• Assist with paid ad placement and design decisions

• Support special events and programming as needed

Candidates must be able to sit for long periods of time and navigate a set of twelve stairs as employee offices are on the second floor with no elevator access.

Requirements:

The ideal candidate will possess the following skills, qualifications or experience.

• Excellent communication skills in written and oral English, French is an asset

• Excellent interpersonal and organizational skills

• Ability to take initiative and be creative

• Ability to work independently

• Experience in online data analysis relating to increasing viewership/evaluating effectiveness

• Familiarity with social media management and digital content creation

• Experience with graphic design software such as Canva

• Experience with audio and video recording, editing and publishing

• Experience developing marketing content such as event posters, rack cards, brochures

• Experience with event/promotional photography is an asset

• Experience in web design, content writing and/or maintenance; knowledge of WordPress is considered an asset

• Degree or certificate in marketing, communications, digital marketing or similar; or equivalent work experience, ideally in museum, arts, culture or charitable sector

How to Apply:

To apply, please email a resume and cover letter to Claire Notman, Visitor Experience Manager, education@marmuseum.ca. We thank all applicants for their interest. Only those selected for an interview will be contacted.