Program Assistant - Maltby Centre

Maltby Centre is an inclusive, equitable and welcoming workplace is the lead regional agency for Mental Health and Autism Services, with an experienced and compassionate team of professionals who provide high quality, community-based health and support services to children and youth in Kingston, Frontenac, Lennox & Addington (KFL&A). Formerly known as Pathways for Children & Youth, Maltby Centre is a registered charity and not-for-profit agency established in 1996 and funded in part by the Ontario government.  Through the work of our dedicated staff, Maltby Centre creates possibilities for change in young lives.  This position will support our rural locations. 

View full job description on our Careers webpage.

Position Details  

• This position will run for one year from the date of hire – with the possibility of extension.
• This position will operate out of Maltby centre’s rural locations in Napanee and Sydenham. The ability to travel between rural locations and to the Kingston office is required.
• As a Program Assistant (PA) you will perform a variety of administrative activities for the service area to which you are assigned. 
• These activities support the effective and efficient functioning of the service and assist in the identification and implementation of administrative improvements, liaising with the Decision Support Team as required. 
• Your role will also include functioning as the first point of contact for our clients and visitors, by telephone and in person. 
• In addition, you will provide front-desk reception, client information management, and administrative support. Interacting with visitors and clients with sensitivity and professionalism is integral to this position. 
• In support of meeting the needs of clients, this position participates in reception coverage for walk-in services, which includes some evening work. You may also be required to cover duties at other campuses, either remotely or in person, as needed. 

Benefits  

• Percentage in lieu for benefits and optional participation in HOOP Pension Plan

Qualifications  

• Post-secondary diploma in Office Administration or a related program
• Two (2) years of related work experience, including customer service
• Experience working in a community-based service provider setting and working with client information software systems, are assets.  
• Proficiency in Microsoft Office programs is an asset.
• French Language proficiency, written and verbal is an asset
• Current certification in First Aid and Cardiopulmonary Resuscitation (FA/CPR), Non-violent Crisis Intervention (NVCI), SafeTalk and Workplace Hazardous Materials Information Systems (WHMIS), are all assets.  

 Maltby Centre is committed to principles of equity, diversity, and inclusion in the workplace and recognizes the value that diverse employees bring to the programs and services offered to children and youth in our community. The Maltby Centre follow the guidelines and resources established by the Government of Canada, striving to provide a safe workspace free from bullying, harassment or violence, as written here. We strongly encourage applications from equity seeking communities, from individuals including women, people who self-identify as women, persons with disabilities, Indigenous people, racialized people / visible minorities, ethnic minorities, 2SLGBTQIA* (Sexual Orientation and Gender Identity Minorities)  

Maltby Centre is an equal opportunity employer, committed to providing exceptional and accessible employment opportunities for its employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) est. 2005. Hiring practices will be provided in a manner that respects the dignity and independence to all perspective and current employees. The provision of equitable practice and accommodations to persons who identify as having a disability or being neurodiverse will be integrated wherever possible. Persons with disabilities will be given an opportunity equal to that given to others, to obtain, use or benefit from accessible services, formats or devices provided by and on behalf of the Maltby Centre. See OHRC job advertising site: https://www.ohrc.on.ca/en/iv-human-rights-issues-all-stages-employment/3-advertising  

We acknowledge that Maltby Centre is situated on Traditional Lands of Anishinaabe and Haudenosaunee. We are grateful to be able to live, work, play and support our community on these lands.  

This is for an existing vacancy. We appreciate the time and effort in applying; however, only candidates selected for interviews will be contacted.  

 Closing Date: March 30, 2026 

Please apply online at:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c25c2d7b-4c3a-45fb-b74d-218dbdf1f136&ccId=19000101_000001&lang=en_CA.