Residential Counsellor - Maison Baldwin House

Qualification/Education requirements:

• Social Service Worker diploma, or other related certificates from a college or university
• VAW (Violence Against Women) Shelter experience is an asset
• Must possess current First Aid / CPR certification

Job Description:

• Must have the ability to work in a fast-paced crisis environment of a women's shelter supporting clients from a trauma informed perspective
• Provide crisis counselling and support to clients who have experienced trauma
• Supervise activities of clients living in a communal setting
• Assess and advocate for clients needs
• Coordinate and implement the delivery of specific services within the community
• Documentation skills required to record client data in agency database
• Provide suicide and crisis prevention and intervention, resolve conflict situations
• Provide support regarding systems navigation to residents to access needed and critical resources
• Liaise with other social service, community agencies and health care providers involved with clients
• Answer crisis phone line/ text line and assist callers
• Develop service plans/safety plans/risk assessment
• Physically demanding
• Housekeeping duties, other duties as required

Job Requirements:

• Ability to work independently and within a team approach
• Ability to acknowledge and respect diversity in all persons
• Ability to maintain a safe, well-being environment for all clients
• Maintain the confidentiality and security of resident-related and Agency information
• Awareness of Violence Against Women issues, prevention and services an asset
• Non-judgmental and active listening skills
• Ability to read, write and converse in both English and French is an asset.
• Basic computer skills (Microsoft Word, Outlook, internet search)
• Organizational and time management skills
• Adhere to the policies and procedures of the Organization
• Ability to maintain professional boundaries at all times
• Participate in education and professional development when applicable
• Provide a valid and recent vulnerable sector check
• Have a valid SIN

Other Details: Wage includes all benefits as outlined in COPE Local 225 Collective Agreement

Apply method:

 Email mbh@baldwinhouse.ca

We thank all applications for your interest in Maison Baldwin House but only those selected for further consideration will be contacted for an interview.

Artificial Intelligence: AI is not used in any part of the recruitment and selection process.