Subsidy Coordinator - Canadian Mental Health Association Hastings Prince Edward

The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives.

The Subsidy Coordinator plays a key role in supporting individuals living with mental health and/or substance use challenges to secure and maintain safe, stable, and affordable housing. Working within the Housing & Homelessness team, the Coordinator administers rent subsidies, determines eligibility, calculates subsidy amounts, and ensures compliance with program, legislative, and funder requirements. 

This position involves regular interaction with clients, landlords, housing providers, frontline staff, and community partners, requiring strong communication skills, empathy, and the ability to navigate sensitive housing and financial situations. 

The Coordinator maintains accurate documentation, prepares financial reports, and collaborates closely with the Finance team to ensure timely delivery of rent supports. 

This is a position that contributes directly to housing stability and homelessness prevention across Hastings Prince Edward.

Other details:

• Position: Subsidy Coordinator
• Required Shifts: Days
• Hours of Work: 1.0 FTE
• Location: Belleville, ON
• Job Status: Permanent Full-Time
• Vacancy Type: Existing Position
• Reports to: Program Manager
• Hourly Rate: Union Grade 6 ($33.12 to $38.12)
• Union/Non-Union: Union

Minimum Qualifications & Experience:

• Diploma or degree in Social Services, Social Work, Housing Management, Community Services, or a related field.
• Minimum 2 years of experience in housing services, rent subsidy administration, community mental health, or homelessness services.
• Experience supporting clients facing mental health challenges, homelessness, or housing instability.
• Knowledge of the Residential Tenancies Act and tenant/landlord rights and responsibilities.
• Understanding of rent subsidy programs, social assistance systems (OW/ODSP), and housing supports.
• Strong communication skills with the ability to explain complex financial or housing information clearly.
• Ability to work with landlords and housing providers to resolve tenancy?related issues.
• Experience with documentation and record?keeping in electronic systems (EMHWare an asset).
• Proficiency with Microsoft Office, particularly Excel for subsidy calculations and tracking.
• Strong organizational and time?management skills with the ability to meet strict monthly deadlines.
• Basic math and analytical skills for calculating subsidies, arrears, and rent adjustments.
• Ability to interpret policies and guidelines and apply them consistently.
• Experience working collaboratively with multidisciplinary teams and community partners.
• Conflict resolution and problem?solving skills for navigating client or landlord concerns.
• Commitment to trauma?informed, client?centered practice and equity?based service delivery.
• Must possess a valid Ontario Driver's License, have regular access to a reliable vehicle, and provide proof of adequate vehicle insurance.
• Required to provide a satisfactory criminal record check (CRC) with vulnerable sector screening prior to hire.

Benefits & Perks:

At the CMHA HPE, we prioritize the well-being and professional growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.

How to Apply:

Please submit a resume and cover letter quoting competition number 2026-033 to careers@cmhahpe.ca.

Accessibility Statement:

CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Equity, Diversity, & Inclusion Statement:

At CMHA HPE, we are committed to fostering an inclusive and equitable workplace where diversity is valued and celebrated. We welcome applicants from individuals of historically underrepresented, disadvantaged, marginalized, and equity-deserving groups, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, visible minorities, members of the LGBTQ2S+ community, those who identify as women, and others who bring unique perspectives and experiences.