Cross Functional Team Member - Martha's Table Community Program

We are seeking a dedicated Cross-Functional Team Member to join our dynamic team. This role offers an exciting opportunity to assist and collaborate across various departments and expand upon a broad skill set. The ideal candidate is adaptable, eager to learn, and committed to maintaining high standards of dignified guest service and excellent food service. The Cross-Functional Team Member will assist in the efficient workflow of Martha’s Table operations throughout differing day-to-day operational needs.

Other details:

• Benefits: Casual dress, Dental care, Discounted or free food, Employee assistance program, On-site parking, Paid time off, RRSP match
• Experience: Customer Service - 1 year (required)
• Language: English (required)
• Licence/Certification: Safe Food Handler's (required), Driving Licence (preferred)
• In-Person Role

Responsibilities:

• As trained, perform operational requirements of Dining Room, Kitchen, Custodial/Maintenance, Take-Out Window, and Meal Delivery Departments to provide support across departments
• Support, train and lead volunteers, ensuring a positive and productive work environment and addressing questions and concerns as they arise.
• Adhere to safe food handling practices.
• Communicate effectively with team to ensure consistency in inventory and service in staffing absences.
• Address and resolve as able any issues or challenges that may arise on-site during operational hours, documenting any incidents of concern.
• Maintain building security and follow cleaning, opening, & closing procedures.
• Document food donations that arrive to ensure that items are properly stored.
• Help ensure a safe welcoming environment for volunteers and guests.
• Operate Martha’s Table vehicle in accordance with the law for pickup and delivery duties as assigned by the Operations Manager
• Ensure that all equipment, tools and the facility are safe and ready for volunteers and guests to be in and use the space. Alerting the operations manager to any maintenance concerns.
• Work in coordination with volunteers and staff to create a welcoming environment for our guests.
• Assume any necessary role due to staff or volunteer shortage

Certifications & Experience:

• 1 year experience with commercial kitchens, specifically bulk or banquet style, an asset
• 2 year experience in restaurant front of house roles an asset
• 1 year experience with custodial and maintenance tasks an asset
• 1 year experience in product, specifically food product, delivery and coordination an asset
• First Aid & CPR an asset
• Safe Food Handling Certificate required
• Driver's License and clean driving abstract an asset
• Ability to provide an acceptable CPIC will be required

Skills:

• Strong customer service skills with the ability to communicate clearly and professionally
• Adaptability to work across multiple functions and handle diverse tasks efficiently
• Ability to work well within a team environment, demonstrating cooperation and flexibility
• Good organizational skills with attention to detail
• Positive attitude, reliability, and willingness to learn new skills.
• This role provides an excellent platform for individuals seeking hands-on experience in a collaborative setting while contributing meaningfully to our organization’s success.

How to Apply:

Please submit your application to opmanager@marthastable.ca