Store Supervisor - Friendly Fires

Do you want to work for a world-class company recognized as a leader in safety, quality, and customer experience? If so, Friendly Fires wants to hear from you.

Friendly Fires is proud to be:

• Two-time Employer of the Year
• Voted the Best Fireplace Retail Company in North America
• The only retail company to receive the prestigious T.S.S.A. Safety Award
• Ontario’s largest family-owned and operated fireplace and BBQ retailer

We believe our people are our greatest strength. When you join Friendly Fires, you become part of a growing, industry-leading organization that invests in training, development, and long-term career growth. Apply today - this could be the start of something great!

We are seeking an experienced and motivated Store Supervisor to lead our Friendly Fires retail location in Canada. This role is critical to delivering exceptional customer experiences, driving sales performance, and fostering a positive, high-performing team environment while upholding our core values of quality and safety. This role requires you to work on Saturdays.

Key Responsibilities:

• Lead and oversee daily store operations to ensure efficiency and productivity
• Recruit, train, coach, and develop team members to build a strong, engaged workforce
• Manage inventory, purchasing, and merchandising strategies
• Deliver and promote an exceptional customer experience
• Implement and execute sales strategies to achieve store targets and maximize profitability
• Ensure compliance with all safety regulations, company policies, and industry standards
• Conduct regular performance evaluations and provide constructive feedback
• Analyze sales data to identify trends, opportunities, and areas for improvement

Qualifications:

• Proven experience in retail management or a similar leadership role
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Experience with inventory management and merchandising
• Ability to analyze sales data and develop actionable strategies
• Commitment to delivering outstanding customer service
• Knowledge of budgeting and financial management is considered an asset

Why work at Friendly Fires?

• Award-winning employer with a proven culture of excellence
• Ongoing training and one-on-one development with industry leaders
• Health and dental benefits
• Company events and team-focused culture
• Opportunity to work in a rapidly growing and specialized industry
• Support from pioneers and leaders in the fireplace and BBQ sector

If you’re ready to take the next step in your career with a company that values teamwork, safety, and excellence, we invite you to apply today.

Join Friendly Fires — where your leadership and passion for retail can truly shine.

Benefits:

• Dental care
• Extended health care
• On-site parking
• Work Location: In person

How to Apply:

Please send your applications to careers@friendlyfires.ca