Program Assistant - Queens University

Job Details

Program Assistant

Kingston
  • City City: Kingston, ON
  • Rate of Pay Rate of Pay: Salary
  • Rate of Pay Amount / Range Rate of Pay Amount / Range: $48,325 - $58,930
  • Positions Available Positions Available: 1
  • Type Type: Full Time
  • Duration Duration: Permanent
  • Avg. Hours/Week Avg. Hours/Week: 35
  • Education Education: College

This position acts as the first point of contact for students, staff, faculty, and the general public regarding admissions, status of applications, registration, degree lists, and graduate program policies and procedures. This position provides support for admissions and/or registration processes including confirming receipt of admissions documentation, gathering and uploading the application data into databases, and generating reports. This position also provides general administrative support including reception services, mail distribution, office supply inventory, and scheduling rooms.

What you will do:

  • Acts as the first point of contact for students, staff, faculty, and the general public regarding admissions, status of applications, registration, degree lists, and graduate program policies and procedures.
  • Supports admissions and/or registration processes including confirming receipt of admissions documentation, gathering and uploading the application data into databases, and generating reports.
  • Provides general administrative support including reception services, mail distribution, office supply inventory, scheduling rooms, filing, monitoring email accounts, confirming security clearances, and arranging for identification photos.
  • Provides support in areas such as applications for accommodation, and coordinating thesis defenses and/or examinations.
  • Maintains student files including grades, academic change forms, exams, thesis proposals and/or oral thesis defenses.
  • Coordinates the promotion of awards including supporting the selection process, submitting payment request forms and/or issuing letters.

Required Education:

  • Two-Year Community College Diploma.
Required Experience:
  • More than 2 years and up to and including 3 years of experience.
  • Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements:

  • Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.
  • Provide information that requires technical or administrative explanation or interpretation.
  • Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.
  • Manage own work effectively and follows through on commitments, using the available resources.
  • May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.
  • Resolve recurring problems and situations using established procedure and guidelines.
  • Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.
  • Break down concrete issues into parts and selects best solution from clear alternatives and past practices.
  • Acknowledge and respect diverse cultural traditions and beliefs.
  • Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

How to Apply:

Visit the careers webpage to submit the application.

Application Instructions

Please apply online at:
https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0826-0667&BRID=EX456806&SBDID=21474&LANG=1.

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