Cashier, Taxation & Revenue - City of Kingston

Job Details

Cashier, Taxation & Revenue

  • Rate of Pay Amount / Range Rate of Pay Amount / Range: $25.22 - $30.96
  • City City: Kingston
  • Rate of Pay Rate of Pay: Hourly
  • Positions Available Positions Available: 1
  • Type Type: Full Time
  • Duration Duration: Permanent
  • Avg. Hours/Week Avg. Hours/Week: 35
  • Schedule Schedule: Days
  • Education Education: College

Opening Statement 

We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. 

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities. 

We take our core values of Trust, Respect, Integrity and Pride seriously and apply these standards to everything we do. We foster a working environment that reflects our community’s diversity and respects people’s dignity, ideas and beliefs. The City of Kingston views diversity as its strength and encourages people from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, Persons with Disabilities and persons who identify as members *2SLGBTQ+ communities, to apply.

Position Summary

This position is responsible to provide first point-of-contact to the public in collecting and processing a variety of customer payments including property tax, utilities, parking tickets & permits and transit passes using various financial systems.

The Cashier provides superior customer service by responding to inquiries, complaints and investigating discrepancies.

Responsibilities also include the processing and data entry of payments, balancing cash and preparing deposits, reconciling revenue and updating spreadsheets for upload into financial management system.

Key Duties and Responsibilities 

  • Process a variety of customer payments received in person, by mail, drop box, or over the phone.
  • Respond to public and internal inquiries, complaints and investigating discrepancies.
  • Input data, reconcile payments and prepare bank deposits.
  • Process photo identification cards for transit passes, contract workers and staff.
  • Perform general office duties such as opening mail, filing, and faxing.
  • Update and reconcile various revenue sources for processing in the financial management system.
  • Maintain petty cash for City Hall.
  • Perform other duties as assigned.

Qualifications, Competencies

  • One (1) year experience handling high volume of financial transactions.
  • Experience in a municipal/public sector setting is an asset.
  • Must demonstrate corporate competencies - Customer Focus, Results Orientation, Integrity, and Teamwork.

Skills, Abilities, Work Demands

  • Strong verbal and written communication skills.
  • Strong customer service skills, including the ability to establish good working relationships with a variety of internal and external clients and the public.
  • Ability to work effectively, independently and as a team member.
  • Intermediate skills in MS Office (MS Excel will be tested at Intermediate level).
  • Organizational and time management skills with a capacity to learn.
  • Demonstrate integrity; adhere to professional standards, regulations and corporate policies and procedures (e.g. Code of Conduct).
  • Typing speed of 45 wpm.
  • Required to obtain and maintain satisfactory criminal record check at own expense.

Closing Statement

Please apply to Career Opportunities at:

Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC)and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We’re happy to provide more information if you email us at

Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Please ensure to check any spam or junk folders for any emails coming from a City of Kingston account.

Perks & Benefits

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