RETURN TO JOB BOARDJob Details
IT Infrastructure Support Analyst (Student)
Kingston
- Posted by: CRA/CBSA
- Closing Date: Jul 5, 2022
- Start Date: Sep 5, 2022
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Rate of Pay Amount / Range:
$18.90
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City:
Kingston
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Rate of Pay:
Hourly
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Positions Available:
1
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Type:
Full Time
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Duration:
Student
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Avg. Hours/Week:
37.5
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Schedule:
Days
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Education:
College
Campaign: Co-Op Hiring for Fall 2022
Organization: Canada Revenue Agency
Job Title (English): Student IT Infrastructure Support Analyst
Number of Positions: 1
Work Locations: City Place III, 102-1475 John Counter Boulevard, Kingston
Specializations:
- Computer Engineering Technology
- Computer Programming and Analysis · Computer Systems Technician
- Computer Systems Technology
- Business Technology Management ·
- Software Development
- Information Technology
Skills:
- Knowledge of Internet protocols
- Knowledge of client/server communication principles
- Knowledge of configuration management principles
- Knowledge of principles for managing and supporting PCs
Description of duties:
- Delivers, integrates, enhances, maintains, and supports the operation of IT infrastructure and services. This includes activities, such as:
- installing, integrating, configuring, monitoring and testing components in the computing environment;
- logging, monitoring, investigating and resolving problems;
- updating and maintaining hardware and software inventory and monitoring system component performance and usage;
- ensures that the client’s needs are prioritized and met in a timely and professional fashion
- ensures that work performed in support of clients is documented accurately and in a timely manner
- documents work activities and problem resolution/escalation through the use of Canada Revenue Agency’s automated service management tools
- ensuring that issues are escalated to the appropriate level and documented, detailing the steps that have been taken
Security Clearance Required: Yes,
Number of hours per week: 37.5
Number of hours per week during academic session: 37.5
Job start date: 09/05/2022
Job end date: 12/30/2022
Language requirements: Unilingual English
Type of employment: Full Time
Is shift work required? No
Special Instructions or Comments: Posting open to Permanent Residents of Canada and Canadian citizens. Preference will be given to Canadian citizens.
