IT Systems Architect & Administrator, Applications - St. Lawrence College

The area of focus for the IT Systems Architect & Administrator, Applications is the IT applications aspects of IT Systems. An expert level knowledge and depth of experience in the field of IT Applications is required. This role is responsible for the application of their expert knowledge to ensure successful operation of IT systems and services. This position is responsible for providing leadership in the areas of IT Systems Applications architecture, operations, support, and project technical tasks.

View full job description on the Job Opportunities webpage.

The IT Systems Architect & Administrator, Applications is accountable for effectively architecting and managing the technical aspects of the college’s IT Systems Applications systems. Using advanced technical skills in the enterprise IT systems domain, this role takes proactive steps to design and implement improvements to IT systems, applications, and infrastructure in order to improve value delivery and avoid service disruptions or performance degradations. This position is accountable for resolving support issues related to operations of the IT systems and is the primary role responsible for coordinating resolution of the issues. This position is the primary point of contact for technical support with application vendors and IT systems providers and is responsible for managing communication between these providers and the extended ITS team during issue resolution. As part of the ITS team this position is called upon to provide backup coverage for others in the team. Frequently it is necessary to work outside of regular working hours to resolve critical operational and support issues or to perform project tasks as deemed necessary by the Associate Director, IT Systems Applications, Infrastructure & Networks.

QUALIFICATIONS

Education and Experience:

• A minimum of a 3-year diploma/degree in a relevant field of study.
• A minimum of 5 years of progressively responsible experience in IT solutions architecture and systems administration, providing leadership in managing projects, gathering requirements, developing and analyzing solutions.

Other Required Qualifications:

Required General:

• Project Management: PMI Certified Associate in Project Management (CAPM) designation
• IT Service Management: ITIL v4 Foundation Certification
• Business Analysis: International Institute of Business Analysis Entry Certificate in Business Analysis (ECBA) Certification

Required Technical:

• Microsoft: M365 Fundamentals; Azure Fundamentals; M365 Security Administrator Associate; Azure Administrator Associate; Azure Security Engineer Associate; M365 Teams Administrator Associate; M365 Messaging Administrator Associate.
• IT and Information Security: CompTIA Security+; Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCSA); EC-Council Certified Network Defender (CND).
• Core Networking: CompTIA Network+.
• Superior research, analytical, evaluative, and problem-solving skills.
• Excellent project management and leadership abilities, including prioritizing, scheduling, time control and anticipatory skills.
• Ability to prepare and implement project and ancillary plans.
• Excellent business and technical skills to produce/implement effective solutions that align with ITS strategies, policies, and procedures.
• Strong interpersonal, communication and customer service skills for interacting with project stakeholders, project team members, steering committee, colleagues, management team and others.
• Ability to work in a self-directed manner and as part of a collaborative team.
• Ability to develop and follow project plans.
• Demonstrated ability to provide effective leadership for projects and initiatives.
• Proven reliable problem-solving, decision-making and prioritization skills.
• Demonstrated commitment to professional development, staying current in the field and keeping abreast with trends and developments through continuous learning, training, seminars, reading, exchanging information with peers, etc.
• Service-oriented, highly focused on client relationships.
• Flexible, positive, and collaborative.
• Well organized and highly efficient within a multi-tasking environment.

Physical/Work Environment Essential Requirements:

• The successful incumbent will have the ability to choose in-person (tri-campus), hybrid or fully remote.

THIS IS A FULL-TIME ADMINISTRATIVE POSITION

APPLICATION INSTRUCTIONS

For job details and application instructions visit the Job Opportunities webpage.

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People & Culture at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.