Parts and Service Coordinator - Boulanger Industrial Group

Boulanger Industrial Group has been providing trusted overhead crane, control, millwright, welding and rigging solutions and services to Canada’s National Capital Region for over 30 years.

We are currently seeking a Parts and Service Coordinator to join our dynamic team. The ideal candidate is a trustworthy, problem-solving individual who can provide support to our team of technicians and clients with a high degree of accuracy and a thorough attention to detail. They are highly organized, disciplined, and proficient at computer programs such as Microsoft Office and Google applications. They can adapt to a changing work environment and handle multiple priorities, and have excellent communication skills. Furthermore, they work professionally and collaboratively in a team environment. They will benefit from flexible hours and health and dental benefits available.

KEY DUTIES & RESPONSIBILITIES:

• Prepare inspection reports and inspection certificates to send to clients
• Reviews technician's reports and recommendations with technicians and team to assist with planning.
• Prepare proposals and quotes for service repairs, order material and schedule with technicians and clients in coordination with other business priorities
• Maintain customer records and enter data into client databases
• Maintain positive customer relations by following up on inquiries or problems and by providing excellent service.
• Organize work and prioritize tasks in order of importance
• Perform general scanning, filing, and accounting assistance and other office administrative duties, as required.
• Provides suggestions and assists with improvement of relevant procedures and resources

Knowledge & Skills

• Strong administrative and organizational skills
• Strong attention to detail and data accuracy
• Professional communication skills
• Ability to self-start and to work well within a team
• Ability to communicate clearly and effectively with others for the purpose of data exchange, clarification and follow up
• Strong computer skills – must be Proficient with Microsoft Office suite (Word, Outlook, Excel) and Google Suite of applications along with ability to quickly learn new software applications.
• Experience on industrial equipment would be an asset
• Bilingualism (English and French) would be an asset

APPLICATION INSTRUCTIONS

Please email your application to: careers@boulangergroup.ca