General and Operations Manager - Ontario SPCA and Humane Society

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Opportunity: Position: Centre Manager

Impact:

• By joining the Ontario SPCA, you will have a great impact on both the animals and communities we serve. As a Centre Manager, the everyday functioning of our centre and the best possible care of the furry friends within it depends on you! You will leave your shift every day feeling fulfilled after supporting and providing the upmost care and compassion to both the people and animals you interact with every day. By joining our team as a Centre Manager, you are joining a team you can count on to share the same goals, passion, and love for animals that you do!

Summary:

• We are seeking a resilient and organized individual with exceptional communication skills to join our team in the role of Centre Manager at our Cornwall Animal Centre location. The Centre Manager is accountable for the overall operations of the designated Animal Centre including communications with the provincial office, short-term and long-term planning, budgeting, animal care, staffing, volunteer management, purchasing and other centre activities.

Location: Cornwall Animal Centre - Cornwall, ON

Status: Full-time – Permanent

Salary: Beginning at $59,000 per year commensurate with experience

A Typical Day

• Develop and monitor the Centre operational budget, including operating expenses, revenue and capital expenditures
• Ensure the health and behavioural needs of all animals in care of the centre are monitored daily
• Ensure all animal care, infectious disease and facility cleaning protocols and policies are followed
• Administrative duties including supply orders
• Recruiting, orientating, scheduling, training, motivating and supervising staff to gain cooperation in meeting the goals and objectives of the Ontario SPCA
• Keep detailed records on staff training and provide regular performance evaluations
• Oversee the centre volunteer program including recruitment, training, supervision and recognition
• Building and maintaining relationships with local services fostering support for the Centre including partnering businesses, veterinary clinics and animal services
• Support animal care and enrichment as needed.

Why You Should Join Our Team?

• Be part of an energetic team environment with others who share your passion for animal wellbeing!
• Competitive compensation package including medical, dental and vision benefits
• Employee Family Assistance Program
• Paid sick time
• Generous vacation time
• Predictable day time hours
• Onsite parking
• Discounted virtual pet care
• Discounted pet food and supplies
• Discounted Ontario SPCA PAWS & Give merchandise

Do You Have What it Takes?

• College Diploma in Business Management or related education plus work experience required
• 2 years of supervisory and/or leadership experience
• 1 year of customer service experience in a fast-paced environment
• Excellent communication skills
• Animal care work experience
• Volunteer management experience an asset
• Ability to lift 18 kg (40lbs) and control 45 kg (100lbs)
• Valid G drivers’ licence with the ability to provide a clear driver’s abstract
• Open availability including weekdays, weekends and holidays
• College Certificate in Animal Care or fundraising preferred
• RVT credential an asset
• Police clearance certificate

APPLICATION INSTRUCTIONS

We Can’t Wait to Meet You!

Please forward your resume and cover letter to:

AnneMarie Dupuis, Human Resources Business Partner, Ontario SPCA and Humane Society

Email:  careers@ontariospca.ca

• Please quote “Manager Cornwall” in the subject line.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging (“DEIB”) and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provide accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722 or careers@ontariospca.ca .