TD Civic Engagement, Strategic Initiatives and Impact Coordinator - Queens University

Reporting to Agnes’s Director and Curator, and working closely with Agnes’s Administration and Operations Coordinator, Program Coordinator, Communications and Marketing Coordinator and engaging the diverse team of Agnes curators, the TD Civic Engagement, Strategic Initiatives and Impact Coordinator plays an integral role in conducting community-based research and developing and implementing program-driven strategies that build capacity for audience development, membership engagement, and visitor service in support the socially-minded and civically-engaged vision of Agnes Reimagined, our new purpose-built facility opening in 2026.

As Agnes prepares for 144% increase in public programming spaces, including a new community-facing hub (Etherington House, downstairs), Welcome Centre, arts maker space and studio, and Arts & Events Hub in Agnes Reimagined, the TD Civic Engagement, Strategic Initiatives and Impact Coordinator works to creatively envision new gallery systems that support these growing programming areas, earned revenue streams, and new “AGNES” signature programs. While working collaboratively with the Director and Curator and Administrations and Operations Coordinator, the TD Civic Engagement, Strategic Initiatives and Impact Coordinator also develops gallery membership strategies that connect new gallery constituents to Agnes’s community-facing spaces, establishes a new visitor services model that informs the operations of the new welcome centre, and, together with the Program Coordinator, assists with specific programs targeting youth and underserviced communities. The TD Civic Engagement, Strategic Initiatives and Impact Coordinator is a key new member of our team that helps to ensure new administrative systems and membership initiatives are aligned with Agnes Reimagined’s inclusive and welcoming vision.

This position joins Agnes at a pivotal moment in our history and works with a team who is dedicated to making the museum more accessible to a wider range of users. It is an exciting role for anyone who has faced systemic barriers within museums: the successful candidate will not only gain hands-on professional experience in the museum field but also have a hand in changing museum practices to foster a more equitable future for a new generation of museum participants and audiences.

The schedule for this position requires the incumbent to work variable hours on occasion, according to operational and program needs.

This position is made possible with the support of TD Bank Group through its corporate citizenship platform The Ready Commitment, which is helping to amplify diverse voices within cultural organizations.

Review full job description, responsibilities, and special skills online.

REQUIRED QUALIFICATIONS:

• Post-secondary diploma or degree in relevant area, combined with several years (minimum 5 years) previous customer service sector experience, preferably in an art museum, community centre or related environment.
• Previous experience and demonstrated knowledge of art and the art gallery environment is an asset.
• Previous experience developing or coordinating programs and events targeted at diverse demographic/audiences.
• Previous supervisory experience, including overseeing or leading volunteers and dynamic personalities.
• Demonstrated computer knowledge, specifically with Microsoft Office (including Word and Excel).
• Demonstrated ability to work with accuracy and attention to detail.
• Ability to conduct experiential or community-based research, analyze both qualitative and non-qualitative outcomes and synthesize results.
• Satisfactory Criminal Records Check and Vulnerable Sector Screening required.