Senior Director Student Conduct and Care - Queens University

The Senior Director, Student Conduct and Care (“Senior Director”) is an integral part of the senior leadership team in Student Affairs. Reporting to the Associate Vice-Provost, Student Affairs (AVP), and having cross portfolio responsibility for student conduct and Care cases, the Senior Director leads the implementation of services that foster a safe and welcoming campus environment. The incumbent partners with staff across the division as part of the university’s comprehensive responses to student behaviour, students-at-risk, and crisis response, leading initiatives in support of the Division of Student Affairs’ strategic priorities.

This position oversees the operational and strategic development of special projects and initiatives, and proactively facilitates related conversations among units in Student Affairs, engaging faculty, staff, students, and external stakeholders as appropriate. The Senior Director leads the strategic direction and operations of the Student Conduct Office, the Student Care team, and coordinates investigations of complex non-academic misconduct allegations involving students, including instances of sexual violence and harassment and discrimination.

The Senior Director is a strategic thinker with operational and senior leadership experience that enables the creation, implementation, and oversight of a range of initiatives, promoting community standards, good citizenship, and a safe campus environment for students. The Senior Director works closely with campus partners including Faculty offices, Legal Counsel, Campus Security and Emergency Services, Student Wellness Services, Housing and Ancillary Services, and the Human Rights and Equity Office.

Review full job description for key responsibilities and special skills.

REQUIRED QUALIFICATIONS:

• A graduate university degree with a focus on student affairs, law, counselling, education or in a related field.
• Minimum 10 years progressively responsible leadership experience within a post-secondary environment.
• Demonstrated successful experience bringing about positive change and applying principles of natural justice and procedural fairness to administrative and campus-based processes.
• Minimum of 7 years of experience interpreting laws, legislation and policy required.
• Demonstrated experience leading a professional team with full human resource accountabilities, ideally in a unionized environment.
• Experience in conducting complex investigations, applying procedural fairness, credibility assessment, writing investigative reports, administrative law, and dispute resolution are required.
• Significant and demonstrated administrative experience within an academic environment in areas of; policy and organization development; human resource; and case management.
• Experience in developing policies, procedures, and practices related to managing case management, individual behaviour, and conflict resolution.
• Demonstrated knowledge of issues of student transition and development, intercultural and community development, and a demonstrated record of successful application in a related setting.
• Satisfactory Criminal Records Check and Vulnerable Sector Screening required.
• Consideration will be given to an equivalent combination of education and experience.